Privacy Policy

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following types of information:

Information You Provide

You may voluntarily provide personal information when you:

• Place an online food or catering order
• Create or use a loyalty or rewards account
• Purchase or use a gift card
• Submit a contact or inquiry form
• Request information about catering or other services
• Apply for employment through our website or a linked career platform
• Sign up to receive emails, promotions, or other communications
• Participate in promotions, contests, surveys, or other activities
• Otherwise communicate with us

This information may include your name, email address, phone number, mailing address, order information, account information, and other information you choose to provide.

Payment Information

When you place an order or make a purchase through our website or a third-party ordering or payment platform, payment information may be collected and processed by the applicable payment processor or service provider.

P’sghetti’s generally does not receive or store your full payment card number. Payment information may be subject to the privacy policy and security practices of the third-party service processing your transaction.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed
• Date and time of your visit
• Referring website or page
• General website usage and interaction information
• Other technical information collected through cookies or similar technologies

We may use this information to operate, maintain, secure, and improve our website and understand how visitors use our services.

2. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to help the website function properly and to understand how visitors interact with our website.

These technologies may be used to:

• Remember preferences
• Support website functionality
• Process orders and transactions
• Understand website traffic and usage
• Measure the effectiveness of marketing and advertising
• Improve our website and services
• Help detect and prevent fraud or security issues

Some third-party service providers may also use cookies or similar technologies when providing services to P’sghetti’s.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

3. How We Use Your Information

We may use information we collect for purposes including:

• Processing and fulfilling food, catering, gift card, and other orders
• Managing loyalty or rewards accounts
• Providing customer service
• Responding to questions, requests, and inquiries
• Communicating with you about orders or services
• Sending promotional communications when permitted
• Administering promotions, surveys, or other programs
• Improving our website, food, services, and customer experience
• Understanding website usage and marketing performance
• Maintaining website security and preventing fraud
• Processing employment applications
• Complying with applicable laws and legal obligations
• Other purposes disclosed to you at the time information is collected

4. Email and Marketing Communications

If you choose to subscribe to P’sghetti’s marketing communications, we may use your email address to send information about promotions, new offerings, events, rewards, and other P’sghetti’s news.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those communications.

Please note that even if you opt out of promotional communications, we may still send you transactional or service-related communications, such as information concerning an order, account, or other transaction.

5. Loyalty and Rewards Program

If you participate in the P’sghetti’s loyalty or rewards program, we may collect information necessary to create and maintain your account, track rewards or points, and provide program benefits.

Additional information may be collected and processed by the third-party platform used to operate the loyalty program. Your use of that platform may also be subject to the platform's own terms and privacy policy.

6. Online Ordering and Third-Party Services

Certain features of the P’sghetti’s website, including online ordering, gift cards, loyalty rewards, employment applications, payment processing, and other services, may be provided through or link to third-party platforms.
These third parties may collect and process information in accordance with their own privacy policies and terms of service.

For example, when you leave the P’sghetti’s website to place an order or interact with a third-party service, the information you provide may be governed by that third party's privacy practices.

We encourage you to review the privacy policies of any third-party services you use through our website.

7. How We Share Information

We may share personal information with third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

• Online ordering and delivery providers
• Payment processors
• Loyalty and rewards platforms
• Gift card service providers
• Website hosting and technology providers
• Email and marketing service providers
• Website analytics and advertising providers
• Catering or service partners
• Employment application and recruiting platforms
• Professional service providers
• Government agencies or law enforcement when required by law

We do not sell your personal information for monetary consideration.

We may also disclose information when we believe disclosure is necessary to comply with applicable law, respond to legal process, protect our rights or property, investigate fraud or security issues, or protect the safety of our customers, employees, or others.

8. Analytics and Advertising

We may use third-party analytics and advertising technologies to understand how visitors use our website and to measure or improve our marketing efforts.

These services may collect information about your device, browser, website activity, and interactions with advertisements or other online content.

Third-party providers may use cookies or similar technologies for these purposes. Their collection and use of information is governed by their respective privacy policies.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

11. Children's Privacy

Our website and services are intended for a general audience and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps to address the situation.

12. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of certain marketing communications
• Exercise other privacy rights provided by applicable law

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

13. California Residents

If you are a California resident and applicable California privacy law applies to P’sghetti’s, you may have additional rights regarding your personal information.

The California Consumer Privacy Act (CCPA), as amended, provides certain California consumers with rights concerning the collection, use, and disclosure of personal information. Whether a business is subject to the CCPA depends on factors including its revenue and the volume or nature of information it processes.

If applicable, California residents may have rights to request access to, correction of, or deletion of certain personal information and to opt out of certain sales or sharing of personal information.

P’sghetti’s does not sell personal information for monetary consideration.

California residents may contact us using the information below to submit a privacy request.

14. Links to Other Websites

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policy of each third-party website or service you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. Your continued use of the website after an updated Privacy Policy is posted constitutes acceptance of the revised policy to the extent permitted by law.